WE ARE PROUD TO OFFER A HASSLE-FREE EXCHANGE POLICY
Overview
If the customer is not 100% satisfied with his purchase from us they can return the product within 5 days from the date of delivery by emailing care@elzinbeauty.com
stating the Order Number and the reason for return.
Our delivery partner will pick up the item within 1-3 days after your request has been submitted. Kindly ensure that the product is in its original packaging in the original Elzin Beauty box that was delivered..
TERMS & CONDITIONS FOR RETURN / EXCHANGE:
Return/Exchange can only be made within 5 days from the date of delivery.
The item should be in its original packaging, unopened and unused.
It should also be in the same Elzin Beauty box you received.
Unfortunately, if any of the above conditions are not met, we will not be able to return/exchange your order.